Shipping policy
Delivery Policy
Dispatch Times
We aim to get your order out as quickly as possible.
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Orders are typically dispatched the same or next working day
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Orders placed on weekends or bank holidays will be dispatched on the next working day
Delivery Method
We usually ship all mainland UK orders using:
Royal Mail Tracked 48
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Estimated delivery: 2–3 working days after dispatch
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You will receive a tracking link once your order has been sent
Delivery Costs
Delivery costs are calculated at checkout and will be clearly shown before you complete your order.
Delivery Areas
We currently only deliver to the UK.
Please contact us before ordering if you are unsure.
Delays
While we aim to meet all delivery estimates, delays can occasionally occur due to factors outside our control, including:
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Royal Mail service delays
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Weather or transport issues
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Peak periods (e.g. Christmas)
We are not responsible for delays once your order has been handed to the courier, but we will always do our best to help if there’s an issue.
Incorrect Addresses
Please ensure your delivery details are correct at checkout.
We cannot be held responsible for orders sent to an incorrect address provided by the customer.
If you notice a mistake, please contact us as soon as possible at:
hello@mymorningglory.co.uk
Lost or Missing Orders
If your order hasn’t arrived within 5 working days of dispatch, please contact us and we’ll look into it for you.
Questions
If you have any delivery questions, just drop us a message:
hello@mymorningglory.co.uk